Online Returns Policy

 

Goods bought online can be returned for a refund provided they are returned in the same condition they were sold within 30 days of the date of purchase. You may return your items directly to our store or you may return the items by post, at your own cost. For our record purposes, kindly produce your email receipt or proof of purchase. You will be refunded within the next 10 to 15 business days to the account you have made your purchase from. Our usual refund policy does not apply to perisable food, cut fabrics and ribbons, and gas fuels, which cannot be returned, refunded or exchanged. This does not affect your statutory rights.

All returns must be sent to:

The Kitchen Whisk,

28 Wicklow Street,

Dublin 2,

D02 A268,

Ireland

 

Deliveries

 

Click & Collect is a complimentary service offered by The Kitchen Whisk. We understand the busy lifestyles of our customers and this service allows you to shop online and collect your purchases at a time of your convenience, at no additional charge. Covid-19: For ease of convenience, same-day collection is now available during this time until further notice.

Due to recent Covid-19 restrictions, for the health and safety of our staff and customers, and space contraints at our modest shop, we kindly advise all our customers to collect your purchases within one week of purchase, at our store during opening hours. If you are unable to collect within the week, kindly notify us by phone or email as soon as possible to arrange a suitable collection time.

Phone: 01 6753722

Email: info@thekitchenwhisk.ie

 

E-Gift Vouchers

All Gift Vouchers purchased through The Kitchen Whisk online store are now delivered via e-mail to the recipient's e-mail address. E-Gift Vouchers can be used online or at our store at 28 Wicklow Street. E-Gift Vouchers can be used partially, any remainders will be stored until your next purchase with an expiry date upto 5 years from the date of purchase. All E-Gift Vouchers are non-refundable.

 

Delivery Options

Spend €150 and receive free shipping within the Republic of Ireland. Choose from standard or express delivery options. We are currently delivering within Ireland and EU countries only.

 

Standard Delivery

Country	Expected Delivery Time (exc. weekends)	Cost
Republic of Ireland* (orders under €150)	1 to 3 working days.	€6.95
Republic of Ireland (orders over €150)	1 to 3 working days.	Free
Europe	3 to 5 workind days.	€16.95

*If you think the item you are about to purchase would fit in an envelope and letterbox, and if the item or order is neither fragile nor could be damaged easily, we could arranged to be delivered by An Post for only €1.25, local postage stamp fee. Kindly give us a call at 01 6753722 to place your order via phone.  Please note we will not be liable for any losses or damages to deliveries with this option.

 

Express Delivery 

Country	Expected Delivery Time	Cost
Europe	Next day delivery on orders placed before 2pm. Orders placed after 2pm will be dispatched the following day.	€22.95

Updated September 2021